Cancellation & Refund Policy

Cancellation terms and refund conditions at TeerthSathi are governed by the specific service category (Stay, Transport, Local Services, Yatra Packages) and individual partner rules.The applicable cancellation window, potential fee breakdown, and refund eligibility displayed on the booking summary page prior to payment confirmation are authoritative for that booking.

Hotel and dharamshala cancellation rules depend on the property policy, rate plan, and season (e.g., peak Kumbh/Kanwar periods versus regular months).Cancellation requests must be submitted through your TeerthSathi booking page or customer support.

Vehicle pickup and sightseeing cancellations are subject to lead-time requirements prior to the scheduled pickup time.Once a vehicle or driver has been dispatched for pickup, cancellation charges may apply based on operator terms.

Specialized local services (such as reserved pandit assistance or guided ghat tours) require advance scheduling.Cancellation parameters for local services are shown at the time of service request confirmation.

For composite Yatra itineraries comprising multiple services, cancellation charges are computed per individual component as per their respective provider terms.

When a refund is approved under applicable policy terms, it is initiated back to the original payment method used during booking.Bank processing times apply depending on your financial institution or UPI provider.

No-shows, unannounced late arrivals past property check-in windows, or partial unutilized services due to personal schedule changes may be non-refundable unless specified otherwise by the provider.

Third-party providers reserve the right to enforce property-specific or vehicle-specific cancellation policies as disclosed prior to booking.

If you need assistance submitting a cancellation or tracking a refund status, reach out to our team via our official support channels.